Troubleshooting

All models

• I've lost/damaged the cable! What should I do?
• The device doesn't cool

evaCHILL (ev-500)

• Button lighting and fan turn on and off randomly
• evaCHILL cartridge doesn't get wet
• evaCHILL leaking water
• Dislodged louver
• Button is blinking rhythmically and fan does not work

evaSMART (ev-3000)

• Model 3. Pairing troubleshooting.
• Water level doesn't decrease
• Wi-Fi Connection details
• evaSMART CART ERR message

evaLIGHT plus (ev-1500)

• Display is blinking, the airflow is low

evaLIGHT (ev-1000)

• evaLIGHT leakage
• evaLIGHT LED's off
• evaLIGHT screen trouble
• Water level doesn't decrease