We strongly recommend completely drying your personal air cooler prior to cleaning, storage, and long-distance transportation.
To do this, you need to set the device to run on the maximum fan speed for at least 4-5 hours to dry the water out from the internal reservoir section. The water from the removable reservoir (for models evaLIGHT, evaLIGHTplus, and evaSMART) should be poured out first.
*It may not be as convenient, but if you want to speed up this process with evaCHILL, you can pour the water out of it as well.
The necessary frequency of cleaning depends on the level of dust in the area you use your air cooler in.
A cleaning procedure can be carried out, when
✓ The device is totally dry
✓ The device is unplugged
You can wipe the front grill of the device and its inside area with a soft cloth.
! Do not clean the inside of the cartridge, just its outer plastic body.
We also recommend drying out the water tank from time to time with an open lid.
If you notice some green residue on the walls of the water tank, do not worry. Most likely it is an algae formation. It is harmless for your health and usually occurs in water filters, humidifiers, and other transparent water reservoirs that are positioned under direct sunlight. We recommend cleaning the reservoir with hydrogen peroxide using a brush on a long handle (for example a toothbrush) in such cases. After you've scrubbed away the algae, let the liquid sit in the base of the reservoir from 10 to 30 minutes, then pour it out. Rinse with fresh water and repeat, if any residue is left. When the reservoir is clean, let it air dry.
Storage during long periods of inactivity
If you’re not intending to use the device for more than 5 days, we strongly recommend the following:
• Dry the device and clean it (as described above).
• Place the device in an appropriately sized packaging for storage (original packaging is recommended). Store the device in a dry space at room temperature.
Before any kind of transportation, the device should be disconnected from the power source.
Do not transport the device long distances with a wet cartridge; please see the “Storage during long periods of inactivity” section. For shorter distances, make sure that the device with a wet cartridge is not isolated in a box or bag with no airflow.
If you have more questions, please feel free to ask anything via our Contact form, we'll be glad to help you!