Here are some short extracts from our user manual - the Product guide which every box with the device is supplied with.
Moving and transportation
Before any kind of transportation, the device should be disconnected from the power source.
Before transportation, it is highly recommended to set the device to run on the maximum fan speed for at least 4-5 hours to dry the water out from the internal reservoir section. Long distance transportation without drying the water out the internal reservoir is to be attempted at your own risk. Water leakage during the transportation is not covered by the warranty.
Important: Even if there is no water in the internal horizontal reservoir section, the evaporative cartridge could still be wet. Do not transport the device long distances with a wet cartridge; please see section “Storage during long periods of no usage”. For shorter distances, make sure that the device with a wet cartridge is not isolated in a box or bag with no air flow.
1. The cleaning period depends on the level of dust in the area that you use your air cooler in.
Clean the device (as above), dry it and place it into an appropriately-sized package for storage (original package is recommended). Store the device in a dry space at temperatures 18° - 25° C (64° - 77° F).
— Do not put the device or the cartridge into a bag, box or other container before it is completely dry.
— Fully replace the water in the reservoir at least once a week.
— Use a soft cloth to clean the inside part the device. Do not clean the device with gasoline, window solution or any organic dissolvent. Warranty does not cover damages caused by improper cleaning.
— Do not wipe the inside of the cartridge, just its outer plastic body.
— Do not stick fingers into the internal area when the device is in operation.
If you have more questions, please contact our Support team via "Contact us" button, we'll be glad to help you!