Here you will find an information about features of IndieGoGo processing.
Is it enough just to make a contribution to receive a product?
Unfortunately one of the main demand of freight companies is contact phone. Also we need to know your choice of colour and plug type. You will receive a google form from us within 7-10 days after making a contribution. After receiving the form filled out by you we will ship the order during the next 10-14 days. Please check your mailbox in order to not miss the mail from Evapolar.
How can I have my money refunded?
If you made a contribution less than 10 days ago, please contact IndieGoGo Customer Happiness service to request a refund. If you contributed more than 10 days ago, please read this article.
If you have more questions, please contact as via submitting request button (in the top of page).