Kindly note that we do not deliver to PO Boxes and military bases.
- How long does it take to receive the product?
It usually takes 3-5 business days. For some countries, the delivery may take longer. You can check this information when you choose a shipping method during the checkout.
Moreover, for a more precise delivery date, please check the tracking information of your order. We send the tracking number and the link where you can use it to your email after we ship your order. - Are there any additional payments?
It depends on your country. While making the order on our website www.evapolar.com, you can check if taxes are included in the invoice or not. If you already paid taxes, there's no need to pay additional ones, however, the import duties might still be applied in some countries. If there are no taxes in the invoice or its value equals to $0, you might be charged by customs if applicable. - Can I choose a shipping company?
Yes, you can choose a shipping company from a few variants during the checkout.
- Do you deliver to my country?
You can check the list of countries we deliver to here.
- How to track the parcel?
After we send your order, you will receive an email with a tracking number and a link to the website where you can track your parcel.
- Where do we have distributors?
You can see the full list of our distributors here.
- If this info wasn't enough, please feel free to contact our Customer Support by clicking on "Contact us" button!